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Viva AeroBus is a Mexican low-cost airline that operates both domestic and international flights. The airline was founded in 2006 and is headquartered in Monterrey, Mexico. Viva AeroBus is part of the Mexican conglomerate, Grupo VivaAerobus, which also owns Viva Colombia.

Viva AeroBus operates a fleet of Airbus A320 aircraft, and as a low-cost carrier, it offers basic amenities and services at affordable prices. Passengers can choose to pay for additional services, such as baggage allowance, seat selection, and in-flight food and drinks.

Viva AeroBus has a frequent flyer program called VivaFan, which allows passengers to earn and redeem points for flights and other rewards. The airline also offers a mobile app that allows passengers to manage their bookings, check-in for their flights, and access other useful information.

Overall, Viva AeroBus is a popular choice for travelers looking for affordable flights within Mexico and to other destinations in the region.

Destinations

Viva AeroBus operates flights to over 50 destinations in Mexico, the United States, Central America, and the Caribbean. The airline's main hubs are located at Monterrey International Airport (MTY) and Cancun International Airport (CUN).

Types of Cabin Classes

Viva Aerobus is a low-cost airline based in Mexico that offers two cabin classes:

Regular Class: This is the airline's standard cabin class, which includes comfortable seats and basic amenities such as in-flight food and drinks for purchase. Passengers in this class have the option to purchase additional amenities such as priority boarding, extra legroom, and additional baggage allowance.

Viva Combo: This is Viva Aerobus premium cabin class, which offers additional perks such as priority boarding, dedicated check-in counters, and complimentary food and drinks on board. Passengers in this class also have a greater baggage allowance compared to regular class.

It's worth noting that Viva Aerobus operates a single-class configuration, which means that there are no separate cabins or sections within each class.

In-flight Services

Viva Aerobus is a low-cost Mexican airline that operates both domestic and international flights. In terms of in-flight services, Viva Aerobus offers a range of options that passengers can choose to purchase, such as food and drinks, headphones, and seat selection.

Passengers can also bring their own food and non-alcoholic drinks on board, but alcohol is not allowed on Viva Aerobus flights.

The airline does not provide free in-flight entertainment or Wi-Fi, so passengers may want to bring their own entertainment or a book to read during the flight.

In general, Viva Aerobus' in-flight services are geared towards offering affordable air travel options, and passengers can choose to add on services as needed.

Baggage Policy

Viva Aerobus is a Mexican low-cost airline that operates both domestic and international flights. Here is an overview of Viva Aerobus baggage policy:

Carry-on baggage:

Passengers are allowed to bring one piece of carry-on baggage on board. The maximum weight of the carry-on baggage should not exceed 10 kg, and its dimensions should not exceed 55 cm x 40 cm x 20 cm. Additionally, passengers can also bring a personal item such as a purse or laptop bag.

Checked baggage:

Checked baggage is not included in the basic fare, and passengers have to pay an additional fee to check baggage. Passengers can purchase baggage allowance online, during the booking process or at the airport. The maximum weight limit per checked baggage is 25 kg, and its maximum dimensions should not exceed 158 cm (height + length + width).

Sports equipment:

Sports equipment such as golf clubs, bicycles, and surfboards can be checked as long as they meet the weight and size restrictions. Additional fees apply, and passengers must make a reservation for their sports equipment in advance.

Excess baggage:

If the checked baggage exceeds the allowed weight or dimensions, additional fees will apply. Viva Aerobus charges for each additional kilogram or oversized piece of baggage.

Check-in Services

To check-in for your Viva Aerobus flight, you have several options:

Online check-in: You can check in for your Viva Aerobus flight online from 72 hours up to 4 hours before departure. To do so, visit the Viva Aerobus website and click on "Check-in" on the homepage. Enter your reservation code and last name to access your booking and follow the prompts to complete your check-in.

Mobile check-in: You can also check in for your Viva Aerobus flight using your mobile device by downloading the Viva Aerobus app from the App Store or Google Play. Follow the same steps as you would for online check-in.

Airport check-in: If you prefer to check in for your Viva Aerobus flight at the airport, you can do so at the Viva Aerobus check-in counters. Check-in counters typically open 3 hours before the scheduled departure time and close 45 minutes before departure. Be sure to arrive at the airport with enough time to complete your check-in and pass through security.

Regardless of the check-in method you choose, be sure to have your travel documents, such as your passport and boarding pass (if applicable), ready for inspection.

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